The launch of the first Jackpot City casino website was in 1998, when there were very few online competitors compared to what is present in the gaming industry right now. One of the top suppliers in the industry is Microgaming, which is the provider of games for jackpot City. The casino lobby has hundreds of games to choose from, but the Live Casino games are a set of games that is missing, although Live Casino games have become more popular recently. Hopefully, the people behind the casino could add to the current offering soon. Mobile players would be especially delighted to access a casino app that can be downloaded in iOS and Android enabled phones. However, downloading the app could be restricted to the country within which a user resides, in which case users will have only access to a fully optimized version of the website and games from browsers in their phones or tablets.
The promotion area of the website disappointed us a little. And we were not disappointed because the promotion did not have any offers but because of insufficient details in the ongoing promotion. We are the kind of players that want to know the plans of a casino to keep active players. In our opinion, the more details, the more appealing. The Welcome Bonus is aggressive, but however, it only allows slots players to convert the bonus dollars fully.
We are big fans of the Jackpot City website’s layout. Every page of the website contains a lot of information. However, we feel it is not organized to our full satisfaction. We do like the layout of the casino lobby, which is the most important section for a play in the long run. It is easy to find games and the tables are well sorted.
Jackpot City has a name that makes a lot of sense for us to start playing with the slot catalog, where most jackpots are expected to be found andwWe were not disappointed because the website displays the full suite of Microgaming progressives. There were over 10 million USD available in jackpots across the games at the time of this review and the biggest jackpot contained over 4 million dollars.
There are many options for deposits and withdrawals at Jackpot City based on where an individual lives. You are not charged any fee when withdrawing from the casino. Despite having a short lending period, the casino allows you to choose a payment method that is used to determine the time you have to wait to receive your money. Unfortunately, withdrawals are limited and it is important that you check them. Besides, the casino does not provide any cryptocurrency option at the moment.
The most important factor that affects the experience of a player at an online casino is the customer support. Since the casino lacks any physical location, users must be able to have access to real-time support through a variety of methods. Jackpot City’s website has a dozen languages that users can choose from to obtain maximum support. Besides, the support department is available 24/7 with Live Chat operators available for customers who access the website through their accounts. A support email address is also available that players can use when they are not in a hurry to receive a response because it takes up to 24 hours to get a response from the casino.